We collect most of this personal data directly from you— in person, by telephone, text or email and/or via our Websites and Apps. However, we may also collect information:

• from publicly accessible sources, eg Companies House or social media sites;
• from a third party with your consent,
• from cookies on our Websites—for more information on our use of cookies, please see our cookie policies for World of Books and Ziffit.
• from our reception logs;