As part of the statistical analysis we undertake (detailed in the “How and why we use your personal data” section above), we may collect special category data of a small number of customers who have volunteered to take part in our customer research activities. The data collected may include racial or ethnic origin data, information on political opinions, religious or philosophical beliefs, trade union membership, health, and information relating to sexual orientation. We rely on the following conditions for processing this special category data: where you have given your explicit consent (Article 9(2)(a) UK GDPR and EU GDPR) and where processing relates to personal data that has been manifestly made public (Article 9(2)(e) UK GDPR and EU GDPR).


You do not have to provide us with this information if you do not wish to. If you decide to provide us with this data, but later decide you would like to withdraw this consent, you can do so by speaking directly with a member of the Wob team or by emailing



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